Frequently Asked Questions
Everything you need to know about shopping at TSEShop – your premier destination for high-performance sports gear.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. For oversized items like treadmills or weight benches, delivery may take 7-10 business days via our specialized freight partners.
What is your return policy on worn athletic apparel?
We accept returns within 30 days of purchase. Items must be in original condition with tags attached. For hygiene reasons, undergarments and swimwear cannot be returned once the seal is broken.
Are the products sold on TSEShop authentic?
Yes, we are an authorized retailer for all brands listed on our site. Every product is sourced directly from the manufacturer to ensure 100% authenticity and quality performance.
Do you offer team discounts for bulk orders?
Absolutely. We offer competitive pricing for schools, local clubs, and corporate teams. Please contact our sales team at [email protected] for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. You can also view your order status by logging into your TSEShop account.